Frequently Asked Questions Cannabis Dispensary in San Mateo, CA
First add all of your products to your cart.
For most areas it’s $30 minimum for delivery. (See the map below)
Then Proceed to Cart / View Cart & Checkout. Or click the cart icon above.
After reviewing your products and order subtotal: Enter your Delivery Address or Type in Name of Hotel / Business Name.
To ensure your address is correct, we suggest selecting from “Powered by Google” address options that automatically pop-up.
Then Proceed to Checkout.
Select Delivery Time. Add Delivery Instructions. Then Continue.
Enter your basic information found on your ID. Then Upload Government ID. Then Continue.
Select Payment Method. Continue.
Then make sure to Confirm Delivery Reservation and that’s it! (You may have to complete a CAPTCHA.)
Then you will receive a confirmation: “Thank you. Your order has been placed.”
You will also receive a text confirmation as well.
Ready to Order? CLICK ME NOW!
Within the SF Peninsula it is between $30-60 depending on your area.
With that being said, there are larger order minimums depending on your region.
We delivery all over the SF Bay Area with minimums ranging from $30 to $420.
You are always welcome to meet us locally if you wish to avoid the order minimum!
See Our Map Below! Pro Tip: Full Screen then Type in your Zip Code)
We deliver to the entire San Francisco Greater Bay Area from the City through SJ and the East Bay.
See Map Below! (Pro Tip: Full Screen then Type in your Zip Code)
With OnFleet GPS tracking, you can watch your Sensi Driver just like your Uber driver. A text message with a link will be sent to your phone number associated with your order.
Yes we absolutely deliver to hotels. Your Sensi driver will meet you just outside your hotel lobby.
Please add the name of your hotel to your delivery address upon checkout to help us find you easier.
Please meet the driver at the vehicle near the passenger side window. The driver must remain at the vehicle at all times.
You must be there to receive your delivery. We can never leave your package at the front desk, sorry.
Unfortunately, we cannot deliver to any airport because all public airports are on federal land.
However, we can deliver to the Grand Hyatt Hotel at SFO. (Connected to San Francisco International Airport by an AirTrain station) Please use delivery address:
55 S McDonnell Rd, San Francisco, CA 94128 (Please meet driver just outside the lobby)
Federal law applies on federal property within California.
Users of cannabis — both recreational and medical — should be aware that federal law, rather than California law, applies on federal property within the state of California.
Examples of federal property include:
- public airports
- federal buildings
- post offices
- national parks
- federal courthouses
Please meet your driver at the vehicle near the passenger side window.
The driver must remain inside the vehicle at all times.
If at a hotel, please meet your driver just outside the lobby.
Yes there is a $5 delivery fee on all deliveries.
To avoid any deliveries fees or order minimums you are welcome to meet us at our pick-up location at 1750 South El Camino Real in San Mateo.
*There is a small processing fee for all electronic payments.
No, for the safety of our team, our Sensi drivers are not allowed to carry cash change.
Please have exact change when paying cash.
We also ask to place your cash in an envelope or bag if possible for sanitary purposes. Thank you!
Yes we take electronic payment through Apple Cash through SMS directly to the driver’s cell phone. Please ask your Sensi Dispatcher or Driver for assistance.
You are more than welcome to schedule your delivery ahead of time. Many patients enjoy ordering the night before and scheduling their delivery for a specific time the next day.
We need to complete our final delivery before 10pm PST.
Please order between 8:00 – 9:00pm in order to expect same day delivery.
Our website is able to receive your order 24/7. We love to schedule deliveries ahead of time! Please add your desired delivery time in the notes when placing your order.
Yes, please have your physical ID ready to present to your driver at time of delivery.
You must have a current, valid, government-issued identification card with your picture.
Yes, The Sensi Society is proud to enable electric only vehicles to deliver their cannabis products in an effort to support a clean green lifestyle. We are happy to support zero emissions from ALL of our deliveries!
No, according to CA state law cannabis retailers cannot sell tobacco products. Our blunts are hemp wraps of course.
Yes, we do. Look under our “Smoke Shop” section of the Next Day Delivery Menu. You will find an assortment of pipes, papers, grinders, lighters, rolling trays, ashtrays, etc.
Our delivery car is a discreet vehicle with no external branding or messaging. Deliveries come in colorful reusable paper bags.
Drivers always know to use discretion and to be as discrete as possible. Your privacy is important to us.
Recreational (21+ w/ current government ID):
You may order no more than one (1) ounce of flower and eight (8) grams of concentrates (oils, wax, etc).
There are currently no delivery limits for edibles (measured in milligrams).
Medical (18+ w/ current CA medical recommendation + current government ID):
For medicinal purposes patients are able to order up to eight (8) ounces of flower and the equivalent produced into concentrates.
No. In California, cannabis smoke is treated the same as cigarette smoke.
If smoking cigarette is prohibited in a place, smoking cannabis is as well.
While there are some cannabis lounges and cannabis events in the state that allow public smoking, unfortunately you are for the most part restricted to enjoy cannabis in private homes and within private properties.
And definitely don’t smoke in a car, even if you are parked and a passenger!
Yes. You can give away up to 1 ounce of flower or up to 8 g of concentrate so as long as you receive no compensation for the gift.
You certainly do not need to tip your driver, however I am sure your Sensi driver will greatly appreciate anything you could offer.
100% of the tips go directly to your specific delivery driver!
We sincerely hope you enjoy your products! However, if there are any issues with quality or functionality, please reach out to our support team at (650) 524-5083 within 24 hours of purchase.
Unopened products can be exchanged, however if your product is opened or partially used, please still reach out. Refunds are not available.
Local laws do not permit walk-in dispensaries anywhere on the Peninsula from San Francisco to San Jose. With that being said, can meet you “curbside” at our Pickup Location in San Mateo.
We can meet you near Jack’s off El Camino Real in San Mateo near Highway 92.
Please meet your Sensi Driver in a Black Tesla at passenger side window.
Place your order online using the Pickup option.
1750 South El Camino Real
San Mateo, CA 94402
Use this link for your directions!
Yes absolutely, give us a call anytime and we’d be more than happy with assisting you with placing your order over the phone.
Call us at (650) 524-5083
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